Shipping policy
Shipping Policy
Thank you for shopping at www.myshain.com! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within [e.g., 1–3 business days] after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders or carrier delays (e.g., during peak holiday seasons), shipments may be slightly delayed. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time | Shipping Cost |
| Europe | 5–8 business days (varies by country) | Calculated at checkout |
| United States | Up to 18 business days | Calculated at checkout |
*Delivery times are estimates and start from the date of dispatch. Actual delivery times may vary due to external factors such as customs checks, weather conditions, or local postal service delays.
(Optional: "We offer free shipping on orders over [Amount] EUR/USD.")
3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking information is typically updated within [e.g., 24 hours] of dispatch.
4. Customs, Duties, and Taxes
For international orders (including shipments to the US and non-EU countries), myshain is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer.
5. Damaged or Lost Packages
If your package arrives damaged or is significantly delayed beyond the estimated timeframe, please contact us immediately at krastina158@gmail.com
Please save all packaging materials and damaged goods before filing a claim, as photos or documentation may be required.
6. Contact Us
If you have any further questions about our Shipping Policy, please contact our support team:
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Email: krastina158@gmail.com
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Website / Contact Form: www.myshain.com